Generic Refund Policy
We accept refunds and exchanges of your items.Please check your shipment immediately upon receipt. Should there be any error on items or quantity received or defect caused by shipping and handling, please notify our Customer Service department within 3 days of receipt, we will arrange the exchange or other solution.
1.Refunds policy(The following)
Have not received our package
Something package missing during shipment or the
items is damage.
Quality of the items
We give a full refund.Please provide us your order number through email

2.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sportsugear.com  first,and we will get back to you for the Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank or paypal account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at: sales@sportsugear.com

Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.